This Privacy Policy explains how jj11.club collects, uses, stores, and protects the personal information of users registered on its platform. At jj11, we treat your data with the same seriousness as your PKR balance — it belongs to you, and we are transparent about how it is handled.
Last Updated: 1 January 2026jj11.club ("jj11", "we", "us", "our") operates an online casino and sports betting platform accessible at https://jj11.club. jj11 is the data controller responsible for the personal information collected through its website and Services. This Privacy Policy applies to all users who access jj11.club, whether browsing as a guest or as a registered account holder.
If you have questions about how jj11 handles your personal data, or if you wish to exercise any of your privacy rights, please contact our Data Protection team via the details provided in Section 13 of this Policy.
This Privacy Policy should be read alongside jj11's Terms & Conditions, which govern your overall use of the platform.
jj11 collects personal information from you in the following categories:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, username | At registration and KYC verification |
| Contact Data | Email address, Pakistani mobile number, postal address | At registration; updated when changed |
| Financial Data | JazzCash/Easypaisa account identifiers, bank account details, deposit/withdrawal history | When you initiate transactions |
| Verification Documents | Copies of CNIC, passport, utility bills, payment method screenshots | During KYC verification |
| Communications Data | Live chat transcripts, support emails, feedback submitted | When you contact jj11 support |
When you access jj11.club, our systems automatically collect certain technical and behavioural data, including:
This technical data is collected via server logs, cookies, and similar tracking technologies, as described in Section 6 of this Policy.
jj11 uses the personal information we hold about you for the following purposes:
jj11 processes your personal data on the following legal bases:
jj11 does not sell your personal data to third parties. We may share your information with the following categories of recipients where necessary to provide our Services or meet legal requirements:
All third parties who receive your data from jj11 are required to maintain appropriate security standards and may only use your data for the specified purpose.
Cookies are small text files placed on your device when you visit jj11.club. They help jj11 deliver a functional, personalised, and secure user experience. jj11 uses the following categories of cookies:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens. Essential for the platform to function. | No — required for core functionality |
| Functional | Remembering language preferences, game lobby layout, and account settings. | Yes — disabling may affect user experience |
| Analytics | Aggregated usage statistics to help jj11 understand how the platform is used and where improvements are needed. | Yes — via cookie consent settings |
| Marketing | Tracking referral sources to ensure correct bonus crediting; retargeting (only with explicit consent). | Yes — consent required |
You may manage your cookie preferences at any time through the jj11 cookie consent tool, accessible from the footer of the website. You can also configure your browser to refuse cookies or to alert you when cookies are being sent. Note that disabling strictly necessary cookies may prevent certain jj11 features from working correctly.
jj11 retains your personal data for as long as your account is active and for a reasonable period thereafter, in accordance with the following principles:
When retention periods expire, jj11 will securely delete or anonymise your personal data.
Subject to applicable law, you have the following rights in relation to your personal data held by jj11:
To exercise any of these rights, please contact jj11 via live chat or by emailing [email protected]. jj11 will respond to all valid privacy requests within 30 calendar days.
jj11 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While jj11 takes all reasonable precautions to protect your data, no system is completely immune to security threats. You are responsible for maintaining the confidentiality of your jj11 account credentials.
jj11's Services are strictly intended for adults aged 18 years and above. jj11 does not knowingly collect personal data from individuals under 18. If jj11 discovers that personal data has been collected from a minor, the account will be immediately closed, the data deleted, and any deposits returned to the source payment method.
If you are a parent or guardian and believe your child has registered on jj11, please contact our support team immediately via live chat or at [email protected].
18+ Only: Age verification is mandatory for all jj11 accounts. Attempting to register as a minor is a violation of jj11's Terms and Conditions.
jj11 operates with technology and service partners located in various jurisdictions. In providing the Services, your personal data may be transferred to and processed in countries outside Pakistan. Where such transfers occur, jj11 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to this Privacy Policy, including through contractual data protection clauses with all third-party processors who handle data outside Pakistan.
jj11 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When material changes are made, jj11 will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or platform notification.
Your continued use of jj11 following any update to this Privacy Policy constitutes your acknowledgement of the revised Policy. If you do not agree with any changes, you should stop using the Services and contact us to close your account.
For any privacy-related enquiries, data subject access requests, or concerns about how jj11 handles your personal information, please contact us:
jj11 will acknowledge all privacy requests within 5 business days and provide a substantive response within 30 calendar days.
Six practical commitments behind jj11's data protection approach
Every piece of data sent between your device and jj11's servers is protected by 256-bit SSL encryption — the same standard used by major international banks. Your credentials and PKR transactions are never transmitted in plain text.
jj11 does not and will never sell your personal information to third-party marketers, data brokers, or any commercial entity. Your data is used only to provide you with the Services you registered for — nothing else without your explicit consent.
jj11 staff access to player data is restricted by role and monitored by audit logs. No jj11 employee can access your full financial details without legitimate, recorded justification. KYC documents are held in an encrypted, access-controlled vault.
jj11 only uses cookies that you've been clearly informed about. Strictly necessary cookies keep your session secure. Analytics and marketing cookies require your explicit consent. You can update your preferences at any time from the cookie settings.
Access, correct, delete, or port your data — jj11 responds to all valid privacy requests within 30 days. Withdraw marketing consent at any time from your account settings. Our support team is available 24/7 to assist with any privacy request.
jj11 enforces 18+ age verification on all accounts. Any account identified as belonging to a person under 18 is immediately closed and all data deleted. Parent or guardian concerns are addressed immediately by our dedicated team.
Your data is secure. Your PKR is safe. Cricket betting, live casino, slots — all on a platform that takes privacy as seriously as fair play. Register your jj11 account today. 18+ only.
18+ Only · SSL Encrypted · PKR Banking · Responsible Gaming